Accessibility Tools

Third Party Medical Records Request

If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.

Click here to submit a request for medical records

When will my online medical record request be ready?

Your records will be ready in 3-5 business days from the receipt of your electronic request.

How do I check the status of my request?

Go to: https://recordstatus.sharecare.com

How do I pay for my records and/or radiology images?

Go to: https://payonline.hds.sharecare.com/

How do I contact Customer Service?

You may call: (858) 244-1811
Or
Contact Support for live chat: https://hds.sharecare.com/contact-us/